INFORMATION CENTER

The basic policy of Pozitif Tesis Yönetim, which operates in the facility management sector, is "to provide sharing, participatory, innovative, quality and sustainable services". In accordance with this purpose, Integrated It undertakes to implement the Management System, ensure its continuity, effectiveness, continuous improvement, review and support with measurable targets with the following points as below.

Customer Focus

To improve the variety of services and business activities by constantly following the changing needs and expectations of the customer, and to make improvements by making changes in the necessary processes.

Legal and Other Terms

To fulfill the requirements of the Integrated Management System established in accordance with the legal requirements, customer requirements, ISO 9001 Quality Management System, ISO 14001 Environmental Management System and ISO 45001 Occupational Health and Safety Management System standards.

Employee Satisfaction

Employee training, information, etc. to improve their competencies with activities, to increase their awareness and consciousness on quality, environment, occupational health and safety.

Quality, Environment, Occupational Health and Safety Management

To prevent the occurrence of undesirable events with the effective and constantly reviewed risk assessment studies and waste management activities carried out in cooperation with the relevant teams.

Service Quality

To follow the market and technological developments closely, to include the necessary innovations and developments in the processes in order to provide a higher level of service to its customers.

Cooperation with Suppliers

To carefully select and evaluate the suppliers that it believes to be an integral part of the Integrated Management System, to work in harmony and to contribute to their continuous development.

Risk Management

Identifying and monitoring the needs and expectations of the relevant parties, identifying and evaluating risks and opportunities, taking action and monitoring.